Return Policy

At Lottery-Brands, we strive to ensure you are completely satisfied with your purchase. If for any reason you are not, we offer a straightforward seven-day return policy to make the process as smooth as possible.

Conditions for Returns

To be eligible for a return, please ensure the following:

• The item must be unused and unworn.
• The item must have the original product tag attached.
• Returns must be initiated within seven days of receiving your order.

How to Initiate a Return

To initiate a return, please follow these steps:

• Contact our customer service team at [your contact email] or [your contact number] to request a return authorization.
• Provide your order number, the reason for the return, and any relevant photos if the item is damaged or defective.
• Once your return is approved, you will receive instructions on how to send the item back to us.

Refund Process

After we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Exchanges

If you need to exchange an item for a different size or style, please contact our customer service team to request an exchange authorization. Once approved, follow the return instructions provided, and we will ship the replacement item to you as soon as we receive the original item.

Non-Returnable Items

The following items are not eligible for return:

• Items without the original product tag attached.
• Items that have been worn, washed, or altered.
• Items purchased on final sale.

Shipping Costs

Return shipping costs are the responsibility of the customer unless the item received is damaged, defective, or incorrect. In such cases, we will provide a prepaid shipping label for your convenience.

Contact Us

If you have any questions or need further assistance with your return, please contact our customer service team at:Lottery-Brands
Email: info@Lottery-Brands.com
Phone: 03373336658

We appreciate your understanding and cooperation in following our return policy. Thank you for shopping with Lottery-Brands!